Refund & Cancellation Policy

We understand that travel plans may change due to unforeseen circumstances. To ensure fairness and clarity, we have outlined our refund and cancellation policy below:

Advance Payment Policy

• A 50% advance payment is required to confirm your reservation.

• The remaining 50% must be paid 30 days prior to your scheduled arrival date.

Cancellation Terms

• More than 30 days before arrival: Full refund. No cancellation charges.

• Between 29 to 11 days before arrival: 50% of the booking invoice will be retained.

• Between 10 to 4 days before arrival: 75% of the booking invoice will be retained.

• Between 3 days and the scheduled arrival date: 85% of the booking invoice will be charged.

• After arrival or early departure: 100% of the booking invoice will be charged.

Refunds (where applicable) will be processed within 14 working days from the date of cancellation, via the original payment method.

We strongly recommend all guests to inform us as early as possible in case of cancellation or rescheduling. For cancellation requests and assistance, please email us at kalppakagroup@gmail.com.